
Our approach is to always find the perfect solution for our clients. We want to be an active partner and constantly strive to improve. This includes a commitment to skills development, quality assurance and high availability.
We operate either from our own premises or on site with our clients.
We are familiar with most claims settlement systems and pride ourselves on short lead times between contract and start of assignment.
Our aim is to offer the fastest and most reliable claims settlement in the insurance market. With our unique claims management strategy, we offer a 24-hour contact guarantee, ensuring all after-hour requests or urgent matters are resolved timely.
We keep the injured party regularly updated on the progress of the claim and the next step in the process. This allows the injured party to feel confident about the process and when to expect a decision on compensation.
We work with team-based claims settlement, even when there is a dedicated contact person in the case. We want you, both as a client and as an injured party, to be confident that we will take care of your case. You will benefit from the full range of expertise and experience available throughout the company. For us, it goes without saying that we focus on the injured party and give them the best possible service.
Our in-house training programme, the JW Academy, aims primarily to provide in-depth training in existing areas of expertise but also to broaden them. Having more generalists increases our flexibility but also our understanding of the customer's overall insurance needs. For you as a client, this means a higher level of service. You don't need to change your claims handler from motor vehicle claims to personal injury claims; the same handler can process the whole claim.
In October 2024 JW Loss Adjusting established a strategic alliance with global claims service company McLarens.
To offer the fastest and most reliable claims settlement process in the insurance market.
Headquarters
Postal address:
Box 5875
SE-102 40 Stockholm
info@jwlab.se
+46 (0)8-82 12 86
JW South (Stockholm)
Visiting address:
Birger Jarlsgatan 33
111 45 Stockholm
JW South (Varberg)
Visiting address:
Birger Svenssons väg 16
432 40 Varberg
JW North (Sundsvall)
Visiting address:
Torggatan 6
852 32 Sundsvall
JW Loss Adjusting AB has an external board of directors made up of representatives from the business community.

Chair of the Board of Directors
CEO of Saab Barracuda
Board Member
Head of HR Nordics

CEO
JW Loss Adjusting AB

Deputy CEO
JW Loss Adjusting AB
The management team consists of the CEO, the Deputy CEO and the Consultant Managers.

CEO
Executive Loss Adjuster

Deputy CEO
Sales, Business Manager

Consultant Manager JW North
Senior Loss Adjuster
emma.helgsten
076-531 40 49

Consultant Manager JW South
Senior Loss Adjuster
monika.tyrsen
076-322 16 31

Executive Assistant
lovisa.hellstrom@jwlab.se
073-501 79 04

Senior Legal Advisor
Lawyer, business law, labour law, insurance law and tort law
Our employees are our most important resource.

Personal Injury
Loss Adjuster
cecilia.blomqvist
+46 73 512 40 10

Construction, Property & Liability Claims
Loss Adjuster Global Accounts

Motor Vehicle Damage
Loss Adjuster, Assessor
karl.assarsson
070-180 44 17

Personal injury
Senior Loss Adjuster
demitrius.berg
+46 76-513 74 66

CFO

Motor Vehicle Damage
Loss Adjuster, Assessor

Construction, Property & Liability Claims
Senior Loss Adjuster, Property
gunnar.burstrom
+46 73 514 45 06

Motor Vehicle Damage
Loss Adjuster, Assessor
kristoffer.byraeus
+46 76 307 80 67

Personal Injury
Loss Adjuster
christoffer.casserlov
+46 70 548 86 26

Motor Vehicle Damage, Property
Loss Adjuster
therese.cuibe
+46 76 306 59 18

Personal Injury
Loss Adjuster
therese.dahl
+46 76 306 95 69

Motor Vehicle Damage
Loss Adjuster
emelie.gustafsson
+46 70 400 22 42
Construction, Property & Liability Claims
Executive Loss Adjuster, Legal Counsel
fredrik.johnson
+46 76 308 75 14

Construction, Property & Liability Claims
Loss Adjuster
emelie.lundberg
+46 76 190 10 31

Motor Vehicle Damage
Loss Adjuster
markus.mannberg
+46 73 512 82 07

Personal Injury
Senior Loss Adjuster
marja-leena.mikkola
+46 70 239 54 16

Personal Injury
Loss Adjuster
helena.myra
+46 76 513 17 14

Personal Injury
Loss Adjuster

Construction, Property & Liability Claimsr
Executive Loss Adjuster
martin.nilsson
+46 72 317 35 46

Construction, Property & Liability Claims
Senior Loss Adjuster, Inspector Property Claims
ismo.nivalainen
+46 70 855 29 20

Personal injury
Loss Adjuster

Personal Injury
Loss Administrator
charlotta.ringblom
+46 76 197 00 29

Motor Vehicle Damage
Assessor, Loss Adjuster
claes.stigsater
+46 72 339 30 30

Construction, Property & Liability Claims
Loss Adjuster
felix.wall
+46 76 313 28 78

Construction, Property & Liability Claims
Senior Loss Adjuster, Property

Motor Vehicle Damage
Loss Adjuster
derya.yildiz
+46 73 513 16 49

Construction, Property & Liability Claims
Senior Loss Adjuster Business Interruption
helena.ostman
+46 76 513 17 14